POS Service and Applications

In addition to those traditionally included in standard POS packages, Si Servizi offers further services that provide expanded features and/or improved performance, instrumental to accepting and performing transactions with payment cards.

Si Servizi offers a complete, modular package of POS services, allowing customers to choose between full or partial outsourcing of management of their POS fleets, depending on the level of internal resources that they dedicate to higher value-added activities.

Standard services

Pre-installation and physical installation of POS, testing and merchant training

  • Ordinary and extraordinary equipment maintenance throughout all of Italy with high levels of service
  • Processing of payment transactions, including full management of activities involved in permitting the use of payment cards (authorization processes, accounting settlement of transactions with merchants and cardholders)
  • Help desk service, available 365 days a year, from 7:00 AM to midnight.

Additional services

  • Management of service agreements with merchants
  • Management of activation of acquiring circuits
  • Invoicing and collection of POS fees from merchants according to the pricing schemes set by the bank
  • Management of non-payment
  • Online services for banks – acquisition of requests for activation, de-activation, and maintenance, monitoring and reporting
  • Online services for merchants – online monitoring of merchant operating performance; support services
  • Business management – consulting, commercial and operating support devoted to developing customized projects to fit the customer's needs.

Internet services

  • POSreport: detailed reports on activities and the installed POS fleet.
  • POSplus: this service allows banks to analyze the profitability of their POS fleets and react by launching marketing and commercial initiatives aimed at merchants.

Our POS

Si Servizi can meet the operating and service needs of all banks and merchants. Our wide range of available POS devices allows our customers to choose the terminals best suited to their specific needs.

Through partnerships with leading industry players, Si Servizi has access to the best technological solutions on the market (GPRS, Bluetooth, RFID, etc.). Si Servizi can also provide POS devices that are equipped to accept all types of payment cards—debit, credit, prepaid, and fidelity—over any international circuit.

Special solutions

Si Servizi offers a wide range of customized POS solutions.

  • POS Multicurrency, which allows foreign cardholders to make purchases in the currency of the home countries
  • POS Hotel and Car Rental, capable of managing pre-authorization, with the possibility of closing a transaction at a different point of sale from that in which it is opened
  • POS Loyalty, which manages Loyalty Programmes with fidelity cards
  • X-Pay, the virtual POS that allows merchants simple, complete and secure management of their remote sales (Web, telephone, and mail)
All Si Servizi terminals meet EMV-Microcircuito security standards.